5904 S. Cooper, Ste 104-95
Arlington, TX 76017
Email us at firstname.lastname@example.org
Repack all merchandise securely in a protective box and send to the physical address above. Please keep your receipt and tracking number until you receive your replacement or refund. Any items not received by Wholesale Celebshades will not be refunded unless tracking number can be provided. Be sure to include a copy of your receipt and instructions explaining how you would like your return handled, ie. refund or merchandise exchange. If you desire to exchange for another item, include product number, description, and color. We have a 30 day return policy. Any returns received outside of the 30 day period will not be refunded or exchanged. No exchanges allowed on wholesale purchases. In addition, a 25% restocking fee will apply to ALL wholesale order returns. We offer store credit only for money order and Western Union purchases. Please keep in mind ALL shipping charges are non-refundable. Free shipping coupons will be void upon return of merchandise and will not be eligible for refund. **If an item is received in damaged condition please contact us and we will re-ship a duplicate item immediately, no questions asked.
30 Day Money Back/Merchandise Exchange Guarantee:
We offer an easy and hassle-free full 30 day money back/merchandise exchange guarantee (with the exception of wholesale orders - see restocking fee information above), no questions asked. Any returns received outside of the 30 day period will not be refunded or exchanged. We offer store credit only on purchases originally made with a money order or via Western Union. No exchanges on wholesale orders.
Best Price Guarantee:
If a Wholesale Celebshades item goes on sale within 14 days of your purchase please contact us via email and we will promptly refund you the difference.
Credit card purchases will be credited back to the original card. Money order and Western Union purchases will be eligible for store credit only.
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